This policy explains how inquiry information may be handled when visitors contact Bosch about professional tool systems, service needs, warranty routing or product comparison questions.
Inquiry forms may collect name, email, company, product interest and project details. Visitors may also include model numbers, serial numbers, accessory sizes, application notes or service questions when that context is needed for a useful response.
Information is used to respond to requests, route questions to the right support path, compare tool categories, document service needs and improve the clarity of future product guidance.
Information may be shared with relevant internal teams or authorized support partners when needed to answer a request. Bosch does not require visitors to submit sensitive personal data through the inquiry form.
Inquiry records may be retained for business follow-up, service continuity and quality review. Visitors can request correction or removal of inquiry information by contacting the support team.
For privacy questions, use the contact page and include enough context to identify the inquiry. Avoid sending passwords, payment details or unrelated confidential material through the website form.